The TelCo boasts both an impressive Atlassian & Microsoft environment with an extensive use of Microsoft Active Directory (AD) for identity access management that ensures user rights and access levels are meticulously managed. This is not uncommon. But there's a twist. The TelCo needs to keep a historical record of user rights—a crucial requirement for compliance and operational efficiency. This is where Scandio’s innovative approach comes into play: integrating Microsoft AD with JIRA Assets.
Active Directory Management: User rights and access levels are controlled within AD. When a user attempts to access an internal app, their AD credentials are verified, ensuring they have the necessary permissions.
Historical Archiving in JIRA: To maintain a historical log of user rights, each user in AD is mirrored as a JIRA asset. This approach not only preserves historical data but also leverages JIRA’s robust search capabilities, making it easier to track and manage access rights over time.
Continuous Synchronization with Frends To keep AD and JIRA in sync, Scandio used a continuous synchronization process. This is where Frends, an enterprise iPaaS (Integration Platform as a Service), becomes indispensable.
Optimized Integration: Frends ensures that only changes are updated, minimizing resource usage and ensuring efficiency. This intelligent approach prevents unnecessary data processing, focusing solely on the deltas.
Quality Visibility and Monitoring: Continuous integration and synchronization require robust monitoring to catch errors before they become problems. Frends provides out-of-the-box visibility, allowing Scandio to monitor each synchronization process meticulously.
Error Handling and Governance: Frends includes advanced error handling and governance tools, crucial for maintaining data integrity and ensuring that every process runs smoothly.
Scandio’s integration of AD with JIRA Assets through Frends not only meets their customer’s compliance needs but also enhances their operational efficiency. With Frends, they have a scalable, robust solution that ensures seamless data synchronization, historical accuracy, and top-notch process visibility.
This innovative use case highlights the power of strategic integration and the critical role of robust monitoring tools in achieving seamless, efficient operations.