Frends is transforming real estate digitization with its powerful integration technology, acting as "the plumber of the IT world" by seamlessly connecting systems and improving data flow. Fastighetsägarna Service has leveraged Frends to resolve long-standing integration issues and enhance their property management system. By bridging old and new technologies, Frends boosts efficiency and paves the way for future innovations and AI advancements in the industry.
Frends is at the forefront of driving and accelerating digitization within the real estate sector through the vital role of integration technology.
Fredrik Wingren explains that Frends' integration platform can significantly advance the digital journey and address complex challenges in real estate. He likens Frends to "the plumber of the IT world," a metaphor that emphasizes the platform's ability to connect diverse systems and ensure smooth information flow between them.
"The platform disseminates information to the right place at the right time. With Frends iPaaS, companies receive a user-friendly interface that makes complex integrations transparent and accessible, enabling collaboration between IT development, business development, and operations," says Fredrik Wingren, Regional Director Frends Sweden.
Bridging old and new technologies
Frends facilitates the integration of modern applications with existing systems, regardless of whether they are cloud-based or local. By incorporating Frends' integration platform into their digitization strategy, companies can avoid ad hoc solutions that may become person-dependent and create significant disruptions.
Jan Heggen from Fastighetsägarna Service highlights how Frends has helped their organization solve long standing problems with their economy and property management system.
"We were stuck with a black box in our previous system. We couldn't develop anything as it lacked an API or other interface," says Jan Heggen, Chief Digital Officer at Fastighetsägarna Service.
An exciting future project currently underway at Fastighetsägarna Service is to connect two separate integration platforms using Frends iPaaS and access a property's digital twin for property management and share data on the customer portal. By integrating sensors and utilizing Frends' platform, property owners and customers can access real-time data on energy consumption and room utilization.
With Frends, Fastighetsägarna Service was able to build a central integration solution that facilitated a smooth transition to new systems without interrupting operations – which must remain operational 24/7.
"We're working on creating a dashboard in the customer portal. It will provide our customers with insights into energy consumption and costs, which can enhance both management and customer experience," says Jan.
AI and Frends
Frends is currently investing in AI technology to enhance its services further. As "Microsoft Partner of the Year" in the Cloud SaaS Solution category in Finland, Frends has also been invited to Microsoft's Open AI studio, where AI powers all research and development. This includes AI-based coding guides and support tools, as well as integrations with AI tools to improve product functionality.
Fredrik Wingren emphasizes Frends' ambition to become one of the top 5 global players in integration platforms.
"The real estate and energy sectors are areas where we truly believe we can contribute to solving future challenges. With strong partnerships and innovative projects, we at Frends aim to lead the way in showcasing how digitization can transform the real estate industry and create new business opportunities," says Fredrik.