Veho Group, a retailer and distributor of Mercedes-Benz passenger cars and Daimler commercial vehicles across Sweden, Finland, Estonia, Latvia, and Lithuania, adopted Frends iPaaS to invigorate its operational landscape. The primary goals included accelerating time-to-market, boosting overall productivity, and fortifying scalability. This move highlights Veho Group's dedication to technological innovation and ensuring its continued competitive edge.
"Frends, integral to operations under both the Mercedes-Benz and Veho brands, plays a pivotal role in propelling our digital transformation, accelerating the development of cutting-edge solutions. The implementation of a modern integration architecture not only enhances our operational stability but also allows us to deliver exceptional customer experiences." - Mikko Mellin, Enterprise Architect, Veho
Mikko Mellin, the Enterprise Architect at Veho
Analyzing the trends in customer behavior in the automotive sector, Veho Group recognized the importance of facilitating smooth online vehicle purchases. This shift towards customer self-service necessitated a solution capable of delivering real-time information flow and automating processes across various operations, from inventory management to credit assessments. This need was particularly pronounced in an industry traditionally relying on physical storefronts, underscoring the imperative for holistic digital transformation.
To address these industry trends, Veho Group chose Frends iPaaS for its versatility, efficiency-enhancing features, and the strong business case made for the migration. Furthermore, adopting a standardized method for integration development and management was a proactive move to mitigate personnel risks and ensure knowledge distribution.
This decision marked a pivotal change for Veho Group, moving from an outdated batch processing approach to an advanced system enabling real-time information exchange. The transition not only positions Veho Group as an industry leader but also harmonizes operating models seamlessly between Finland and the Baltic countries.
Mikko Mellin, the Enterprise Architect at Veho, emphasizes the impact of Frends in this transformation:
"Frends equips us to fulfill the elevated expectations of our partners and clients. Our vision is to create an infrastructure that reflects a service-oriented model, treating integrations as modular, reusable components. By integrating this service-oriented approach into our APIs, we are able to provide self-service options and immediate process execution capabilities.”
Adopting Frends with its visual and low-code workflow processing has been a game-changer for Veho Group. The integration process witnessed a substantial enhancement, achieving a remarkable 50% reduction in time compared to historical benchmarks. Additionally, the time-to-market metric experienced a substantial reduction, with a decrease exceeding 90% as the time frame shifted from weeks to just a few days. In terms of customer data synchronization, efficiency improvements were equally impressive, with the process time reducing by more than 90%, dropping from an hour to just a few minutes.
"The intuitive user interface and robust capabilities of Frends iPaaS are instrumental in significantly enhancing our productivity. Furthermore, it guarantees reliability, enabling developers to efficiently identify and resolve issues with precision and effectiveness." -Mikko Mellin
Looking forward, Veho Group aims to empower its business developers with an API catalog, a dynamic decision-making tool supported by the Frends integration platform. The objective is to provide transparent insights into the technical aspects of crucial business processes such as acquisitions, product launches, and market entries.
Mikko Mellin concludes:
"Frends emerges as an ideal collaborative partner for companies looking to globalize their business or significantly shape their IT architecture. Frends supports our team by validating ideas and supporting our success. Our cooperation model exemplifies Frends' adaptive capacity, demonstrating its commitment to meeting the unique needs of its customers."