S-Bank accelerates its growth rate with the FRENDS integration platform

70% Lower TCO
Stability Increase to 99.99%
66% Faster Implementation

The Challenge

S-Bank is a fast-growing bank, serving about 3 million customers with a total of nearly 2 million international payment cards. One way S-Bank has successfully grown is through it's mobile bank: The S-mobiili application is the only application provided by a Finnish bank that connects the bank and retailer. It has already been downloaded more than a million times from application stores, that's one in four people between the ages of 18 and 75, and has more that 100,000 daily users.

S-Bank aims to increase the pace of change in the Finnish banking sector which increases the demands on IT systems. At the heart of the digital transformation is knowledge transfer between different systems. The further digitalization progresses, the more diverse the information becomes and the more often it needs to be transferred. As a pioneer in digital banking, S-Bank needed an integration platform that is both reliable and agile.

The Solution

S-Bank chose the FRENDS integration platform to streamline the architecture of information systems, and to enable different interfaces to be constructed more quickly using agile DevOps methodology.


With FRENDS, S-Bank creates a reliable and agile integration environment

We chose the FRENDS integration platform for its superior features. The platform combines technical reliability with speed and flexibility. This enables us to respond to changing business needs. The platform is also very reliable: since the introduction of FRENDS, the number of production cuts due to faults with the platform dropped to almost zero.

Jan Kortesalo, Chief Information Officer S-Bank

With FRENDS, S-Bank creates sustainable architecture

The use and management of FRENDS is entirely in the hands of S-Bank's own information management. Being very easy to use and based on Microsoft technology, the FRENDS platform is quick to get used to and is well suited to the organization's own data administration. Compared to the previous system, the development of integration has been far easier with FRENDS.

With FRENDS, S-Bank achieves significant cost efficiencies

With FRENDS, the API economy has become a fact for us. This was one of the most important features of the platform, in addition to overall cost-effectiveness and speed of implementation. Now, we have come to a complete level of security and have cut the cost of development significantly compared to the previous solution. When it comes to software licenses, the soct savings are even more dramatic. The maintenance costs of the FRENDS integration platform are less than half of those of the previous solution's software maintenance. So at the maintenance stage, the cost of the software is only a fraction of the previous one.

Jan Kortesalo, Chief Information Officer S-Bank

Further Information
  • Jukka Rautio,
  • Managing Director, HiQ Finland
  • tel. +358(0)50 827 1142,
  • email: jukka.rautio@hiq.fi,
  • www.hiq.fi
  • Jan Kortesalo,
  • Chief Information Officer, S-Bank
  • email: jan.kortesalo@s-pankki.fi,
  • www.s-pankki.fi

S-Bank is a Finnish bank that strives to offer exceptionally easy and useful banking services. It provides 2.9 million customers with comprehensive services for daily money management, saving, investing, and financing of purchases. S-Bank invests heavily in digital content and in making life easy for customers. To this end, S-Bank serves its customers comprehensively through our online bank, the S-mobiili mobile application, telephone service, social media, and at more than 700 S Group branches throughout Finland. S-Bank funds and financial services are provided by our subsidiary, FIM. S-Bank owns the SOK Group (37.5%), S Group’s regional cooperatives (37.5%), the LähiTapiola Group (23.5%), and Elo (1.5%). S-Bank’s services are primarily provided to S Group’s customer owners. S-Bank has been granted the Finnish Key Flag Symbol for promoting Finnish work. www.s-pankki.fi

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