Easy, flexible and scalable integrations for Microsoft Dynamics 365 with Frends iPaaS

Integrate Microsoft Dynamics 365 CRM and ERP applications with Frends for rapid time to value, accurate customer insights and enterprise-wide efficiency. With deep expertise in Microsoft technologies and a proven track record of Dynamics 365 integrations, Frends is your ideal partner for successful and scalable M365 integrations.
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Do More with Frends iPaaS

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By integrating Dynamics 365 with other applications via Frends, you can automate repetitive tasks in departments such as sales, marketing and customer service, reducing manual work. Automate effortlessly, even without in-depth technical knowledge, and equip developers with the right tools for more complex enterprise integrations.

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As your enterprise grows, your systems should too. Frends iPaaS connects your cloud, on-premise, and hybrid systems, making sure everything works together smoothly. And when you need to scale or make adjustments, Frends iPaaS makes it easy to expand your Dynamics 365 integrations.

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Unlike other platforms that rely solely on specific connectors, Frends iPaaS leverages Dynamics 365's REST/JSON interfaces, making integration simpler and more adaptable. Thanks to Frends’ low-code approach, you can easily integrate and customize your D365 setup without losing flexibility, even if your D365 is heavily customized. 

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Why Frends iPaaS for Microsoft Dynamics 365

Fast Time-to-Value Easy Customer Insights Transparent Processes
Fast Time-to-Value
Fast Time-to-Value
Easy Customer Insights
Transparent Processes

Fast Time-to-Value

Speed up your key business processes, such as order-to-cash and procure-to-pay, by integrating Dynamics 365 with your ERP, billing, and payment systems using Frends iPaaS. Automate everything from quote generation and purchase orders to payment processing and inventory management. 

Deploying Frends iPaaS for Microsoft Dynamics 365 for enterprises is incredibly fast and efficient, thanks to its low-code approach and standardized BPMN 2.0 processes. With ready-made tasks, templates, and reusable sub-processes, you can streamline your integration setup without starting from scratch.

The low-code tools, ready-made templates, and intuitive interface mean you'll be up and running in no time, cutting down on both effort and costs.

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Easy Customer Insights and Connected Commerce

Gain valuable insights into your customers by integrating data from Dynamics 365, CRM databases, and marketing platforms with Frends iPaaS. This integration helps you understand customer behavior better, allowing for more personalized interactions and targeted marketing.

Additionally, by connecting your ecommerce platforms with Dynamics 365 CRM and Business Central ERP, Frends helps you enhance customer experiences. Automate key processes like order updates and tracking customer interactions, reducing errors and increasing sales by making your operations more efficient.

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Transparent Dynamics 365 Processes

With Frends iPaaS, you gain full visibility into your Dynamics 365 processes and workflow steps. Enjoy clear, accessible monitoring and management of your integration processes, ensuring transparency and control at every stage.

Frends provides detailed insights into how data flows between your CRM, ERP, and other connected systems, allowing you to spot inefficiencies, optimize performance, and maintain a consistent and accurate data landscape across your entire business.

The full visibility eliminates data silos and reduces manual effort, making your processes more efficient and easier to manage. 

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"Frends has so many integration experts. We are always able to get support quickly. Frends has a straightforward operating method, and even the largest projects are implemented carefully."

IT Manager at Otava

Mikko Lehtinen

"Frends enables us to reuse existing components across various processes, leading to significant resource savings. Currently, it is our main integration platform at Fazer, and we have implemented several integration projects in connection with system projects."

Director, ICT Architecture and Solutions at Fazer

Sami Tillgren

With Frends iPaaS, you can take connectivity for granted

Frends iPaaS’ integration and automation capabilities extend across all modules of Dynamics 365. Whether it's integrating purchase orders with payment systems, syncing Active Directory with HR and payroll systems, or transferring essential data like product information to external partners, Frends handles it all. From managing work orders and project data to automating hour reports, billing, warehouse operations, logistics, and tax information, Frends ensures connectivity across your entire enterprise ecosystem. 

Frends seamlessly connects all your existing systems—whether in the cloud, on-premises, or hybrid environments—and handles even the most complex enterprise integration challenges with ease.

 

With frends, you get...

Frends iPaaS' REST API support provides easy connectivity, flexibility, real-time data synchronization, and scalability for Microsoft Dynamics 365. This means that you can automate and streamline processes like lead management, order-to-cash, or customer service workflows by directly accessing and updating data in Dynamics 365.

The Microsoft Dynamics 365 connectors allow you to quickly connect Dynamics 365 to other systems and automate workflows without needing custom development. Whether it's syncing customer data, automating sales processes, or integrating with third-party applications, these connectors make it easy to get the full benefits of Dynamics 365.
Frends' low-code integration platform enables you to build and deploy integrations with Dynamics 365 quickly and with minimal coding. This is particularly beneficial for Dynamics 365 users, as it allows business users and IT teams alike to create and manage integrations without needing deep technical skills. Get faster time-to-value for your Dynamics 365 projects.
Frends iPaaS supports hybrid integration, meaning you can integrate Dynamics 365 with both cloud-based and on-premises systems. This is crucial for organizations that operate in a hybrid environment or are transitioning from on-premises to cloud solutions. With Frends, you can ensure that your Dynamics 365 instance communicates effectively with all parts of your IT landscape.
Whether you're handling customer data, financial records, or other sensitive information, Frends iPaaS ensures that your Dynamics 365 integrations are secure, compliant, and always protected. With robust security measures, including OAuth 2.0 authentication, Frends iPaaS safeguards your data across all connected systems. Built-in monitoring and automated error handling keep your integrations running smoothly, providing peace of mind that your systems will perform reliably without compromising security.
Easily oversee and manage all your enterprise integrations, troubleshoot issues quickly, and maintain a clear view of how data flows through your systems, ensuring that business processes are running smoothly and efficiently.
Frends allows you to execute custom code as part of your process orchestrations, giving you the flexibility to handle unique automation requirements. This capability is useful when you need to implement specialized logic that goes beyond standard automation tools. For example, you can write and integrate custom scripts or functions directly into your workflows, allowing for precise control over complex operations or the ability to interact with legacy systems that may not have modern APIs. By supporting multiple programming languages, Frends ensures that your development team can work with familiar tools, making the process both efficient and adaptable to your needs.

What others have achieved

Tokmanni drives cost-effective commerce with smart automation

Finland's largest discount retailer, Tokmanni, has significantly enhanced operational efficiency with Frends. By leveraging reusable components, APIs, and process parts, Tokmanni has drastically reduced implementation costs and slashed production problem-solving time from 6 hours to just 30 minutes. Through cost-effective digitalization and automation, Tokmanni remains competitive, ensuring they can continue to offer low prices to their customers.

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Eltel achieves major cost savings in IT with Frends

Eltel Networks, a leading provider of critical infrastructure services, relies on Frends to manage its complex IT operations. With Frends, Eltel processes 1.5 million work order messages each month and runs over 50,000 processes daily. The integration has led to a 35% reduction in the group's IT integration maintenance costs and a 30% reduction in development costs.

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Otava Group improves process transparency and operational efficiency

Otava Group, one of Finland's largest media companies, uses Frends across all its business units and finance-related processes, with over 400 integrations in place. The extensive use of Frends has saved Otava 60,000€ annually – in maintenance costs alone. By automating processes throughout its digital and print media operations, Otava has reduced manual workloads, improved process transparency, and enhanced data accuracy.

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Experience the easy way to integrate Microsoft Dynamics 365

Ready to see how Frends can simplify your Microsoft Dynamics ERP and CRM integrations?

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