Public sector organizations are under constant pressure to modernize IT environments while working within constrained budgets and strict regulations. At the same time, legacy systems and fragmented processes often stand in the way of delivering fast, reliable and citizen-focused services.
Outdated IT systems remain the backbone of many government agencies. These systems are difficult to integrate with modern tools, creating data silos and manual workarounds that slow down service delivery and increase costs.
Limited funding and IT capacity make it challenging to invest in long-term integration strategies. Custom-built solutions often become costly to maintain, requiring continuous technical support and specialized expertise.
With Frends iPaaS, your sensitive public sector data is managed securely. Our platform ensures compliance with even the strictest regulations through full process visibility, comprehensive audit logs, and cloud services hosted in Europe.
Frends iPaaS helps public sector organizations overcome these barriers with a unified, low-code integration platform. The result is a future-proof environment that allows organizations to focus on what matters most: delivering faster, better and more reliable services for citizens.
Municipalities often use several IT systems to manage different aspects of finances, schools, social services, and infrastructure. By using Frends to integrate these systems, our customers eliminate the need for manual, error-prone data entry.
Examples of tasks automated with Frends include:
- Payroll processing
- HR onboarding and off-boarding processes
- Applications for building permits
- Orchestrating robotic process automation (RPA) for handling support tickets
With Frends iPaaS, you always know where your data is coming from, where it’s going, and how integrations are running— without hidden processes or vendor lock-ins. Our fully customizable platform gives complete control over integrations, allowing for seamless adjustments, faster optimizations and greater flexibility. Say goodbye to rigid, costly black-box solutions and take charge of your digital infrastructure with full visibility and adaptability.
Move to cloud technology faster by easily connecting on-premises and cloud applications. The scalable architecture supports hybrid environments, reducing the complexity of migration and making the transition smoother. Ensure better connections between communities, citizens, and employees.
Unlike traditional iPaaS solutions, Frends fosters a community-driven approach. Users are able to exchange insights with peers, gain early access to innovations, and share and contribute to open-source initiatives.
Integrating citizen-facing portals and back-office systems to create seamless digital services that allow citizens to access multiple governmental services and IT teams to modernize access to public services.
Modernizing decades-old legacy systems while preserving existing investments and automating manual administrative processes that consume significant staff time and resources, from HR automation to BizTalk migration.
Streamlined real-time reporting and full compliance with European data requirements, with comprehensive audit logs that maintain data sovereignty with on-premises deployment options.
We don’t need to write complex custom code or build every connector from scratch. Frends gives us flexibility and transparency without a heavy development burden
Pontus Gustafsson
Data-Driven Innovation Manager, Österåker Municipality
