Save time and resources in the public sector with smart IT integrations

Frends iPaaS bridges legacy and modern systems with effortless automation. No more costly consultants or rigid black-box solutions—just a streamlined and secure platform designed for the public sector’s needs.
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Frame 1520

50+

Municipalities across Europe

25%

Reduced development time

10K

Administration cost saving per month

35%

Reduced maintenance cost

Automate processes without high IT costs

Frends iPaaS is a low-code integration platform designed to simplify integration and automation. With Frends, public sector organizations can easily connect systems, automate processes, and improve data quality without extensive technical expertise.

Give citizens faster services

Frends iPaaS makes it easy to modernize the public sector and get different systems to work together, whether they are older or newer, on-premise or hybrid. This helps public sector teams to easily share and access important data, improve how departments collaborate, and give citizens better and faster services.

Secure information and minimize errors

With Frends iPaaS, public organizations benefit from reusable integrations and gain better visibility into processes. Our platform makes it possible to automate tasks, secure the handling of personal data, and minimize errors, which saves time and resources.

Cloud services hosted in Europe

With Frends iPaaS, your sensitive public sector data is managed securely. Our platform ensures compliance with even the strictest regulations through full process visibility, comprehensive audit logs, and cloud services hosted in Europe.

Why iPaaS for Public Sector?

Discover how public sector organizations benefit from Frends' integration platform.

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Municipalities often use several IT systems to manage different aspects of finances, schools, social services, and infrastructure. By using Frends to integrate these systems, our customers eliminate the need for manual, error-prone data entry.

Examples of tasks automated with Frends include:


- Payroll processing
- HR onboarding and off-boarding processes 
- Applications for building permits
- Calculating the distance of the closest school for a student 
- Orchestrating robotic process automation (RPA) for handling support tickets
- Transferring raw data to a data lake for AI processing

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With Frends iPaaS, you always know where your data is coming from, where it’s going, and how integrations are running— without hidden processes or vendor lock-ins. Our fully customizable platform gives complete control over integrations, allowing for seamless adjustments, faster optimizations and greater flexibility. Say goodbye to rigid, costly black-box solutions and take charge of your digital infrastructure with full visibility and adaptability.

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Move to cloud technology faster by easily connecting on-premises and cloud applications. The scalable architecture supports hybrid environments, reducing the complexity of migration and making the transition smoother. Ensure better connections between communities, citizens, and employees.

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Unlike traditional iPaaS solutions, Frends fosters a community-driven approach. Users are able to exchange insights with peers, gain early access to innovations, and share and contribute to open-source initiatives.

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50+ European municipalities trust Frends iPaaS

“With Frends, we have managed to save 10,000 SEK in just the first month in administration costs, and several additional savings are to come. In the long run, this means that we can focus even more on the many interesting features that Frends offers and gradually roll them out across the municipality.”

Jonathan Kennås

System Developer at Municipality of Östersund

"Frends has a modern, process-driven way to develop and document integrations. The fact that there’s a collaboration forum with other municipalities is a big plus. It was also possible to place the product in a Swedish data center and still be able to use the SaaS service."

Claes Öster

Division Manager at Höglandets IT

"Frends has allowed us to reuse data in our complex IT landscape with systems of various ages. The team's expertise in both older and newer interface technologies has been invaluable. Reusability brings us significant savings of time and money."

Jarno Koppala

ICT Architect at City of Helsinki

Success Stories from our customers

Frends iPaaS is ideal for organizations such as municipalities, cities, and schools looking to modernize their services, improve collaboration, and reduce manual work.

Östersund Municipality cut admin costs by 10K SEK/month, simplified integrations & saved time

Östersund municipality reaches its goals thanks to Frends integration platform: Cut down on its administrative costs by 10K SEK/month, simplified complex integrations and saved time

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Helsingborg City used Frends iPaaS to reduce development time by 25%

Helsingborg City leverages Frends iPaaS to cut development time by 25%, driving its transformation into a data-driven city

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Älmhult Municipality unified digitalization with 30 integrations & 200 more in development

Älmhult Municipality currently has around 30 integrations in the production environment and approximately 200 in the development environment.

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Sundbyberg Municipality saved time, gained visibility, and improved error handling & resolution speed

With the Frends integration platform, the municipality can now access the integration system and perform the tasks directly themselves that were previously impossible – increasing their knowledge level and saving time and money for every stakeholder involved.

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Frends iPaaS integrates 20 systems for Helsinki's Education Division, managing 10K daily API calls

The City of Helsinki's Department of Education uses Frends iPaaS to smoothly move data to the cloud, ensure real-time updates across systems, save time and money with reusable tools, and modernize old systems to fit into a modern cloud framework.

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Höglandets IT uses Frends to serve 5 municipalities, enabling reuse, saving time & optimizing resources

Höglandets IT uses Frends to serve 5 municipalities. With Frends, they’re able to reuse and have full control over integrations, saving time in development.

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Aalto University

Aalto University integrates, automates, and manages over 60 systems in-house with Frends iPaaS

Aalto University, Finland's second-largest university, operates under the Finnish Ministry of Education and Culture. By using Frends iPaaS for integration and process automation, Aalto University now easily connects thousands of students and staff and ensures a smooth data flow.

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60+

Systems and applications integrated

1650000

Integration flow executions per month

13000

Students

Frends has delivered more than what was promised and expected. It took less than a few hours to be fully set up and the development of the first integration was done on the same day as the installation took place.

IT Technician

Municipality, Sweden

More resources on public sector integration and automation

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Höglandets IT master their Master Data with Frends, paving the way for secure digitalization

During a speaking session at KommITS in Västerås, Höglandets IT and Frends shared insights on how the use of master data ensures efficient digitalization of systems.

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Frends aims to accelerate digital transformation in the public sector in Sweden

"All necessary information already exists. It's just a matter of streamlining processes." Digitalization within the public sector progresses slowly in Sweden. To address this challenge, Frends is heavily investing in driving the digitalization of the Swedish public sector.

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How integrations can streamline public sector efficiency – regardless of your role

It can be a bit tricky to grasp how Frends iPaaS simplifies setting up integrations and improves your workflow, especially if you're still getting familiar with what "integrations" involve.

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How integrations can streamline public sector efficiency – regardless of your role

Ready to future-proof your IT operations?

Ensure smooth and efficient operations with Frends iPaaS by modernizing outdated systems, streamlining integrations, and automating processes.

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