Extra hands for your integration projects, exactly where you need them

Get iPaaS consultants or a full delivery team, built around your backlog and integration strategy.

Frends Professional Services by the numbers

This is what you can expect when your integrations are taken care by Frends Professional Services

200+
consultants across Frends and our partner network
300+
projects delivered annually

Choose the right professional service model

Every engagement is scoped to fit what you need

Continous Delivery
Continous Delivery
Project Deliveries
Consultants for hire

Continous welivery

Pay only for what you use. Resource allocation flexes or stays fixed to match your backlog and roadmap, and Frends manages it for you.

  • Flexible or fixed resource allocation
  • Resource management handled by Frends
  • Scales with your backlog volume
continous delivery

Project deliveries

Get a complete project delivered against a defined scope, with resourcing agreed upfront so you know what to expect.

  • Defined scope and resource plan
  • Resourcing agreed per project
  • Clear focus on outcomes
project deliveries

Consultants for hire

Hire experienced iPaaS consultants and developers on a fixed allocation. You manage the resourcing and keep full control of the integration work.

  • Access to expert consultants and developers
  • Fixed allocation for predictable costs
  • You manage how resources are used
consultants for hire

How we run every engagement

Every engagement runs on the same structured model: fast to start, easy to maintain and transparent from day one.

Fast integration setup

Frends ensures transparent and efficient integration with key tools:

  • Integration handbook: documents best practices so every project holds the same standard.
  • Development workflow: Jira gives clear task prioritization and progress tracking.
  • Specification templates: Confluence templates keep requirements documentation accurate and consistent.
Easy Maintenance and Support
  • Service management plan: the agreed way of working for each customer, tracked in Confluence.
  • Operational instructions: detailed guidelines that keep production support smooth and downtime low.
  • Service reporting: tracks performance and surfaces issues in regular service meetings.
Transparent governance and aligment
  • Weekly operative meetings: task prioritization and resource allocation.
  • Monthly service meetings: backlog management and service level review.
  • Quarterly co-operation meetings: roadmap planning, agreement review and resource allocation for the long term.
Fast integration setup Easy Maintenance and Support Transparent governance and aligment
It can't be taken for granted that Frends has so many integration experts. We are always able to get support quickly. Frends has a straightforward operating method, and even the largest projects are implemented carefully.

Mikko Lehtinen

IT Manager at Otava

The collaborative environment with Frends promotes mutual feedback, enabling us to address challenges and succeed together. We engage on a weekly or even daily basis, and the team still comprises the same individuals who started with us already in 2020.

Marika Ahtila

System Manager at Figure

Not sure where to start?

Talk to our team about your challenges, and we'll help you find the right way to work with us.