Orchestrate long-running business processes — in one BPMN workflow

Long-running processes in let you pause, persist, and resume workflows that span hours, days, or weeks — with full visibility and reliable execution.

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Why integration platforms & business orchestration suffer

Most integration platforms and orchestration tools were designed for short-running, technical flows. When processes stretch across time, people, and systems, customers hit the same three walls.

Processes fall apart when time is involved

Most platforms assume workflows finish in one run. When they don’t, logic has to be split, paused externally, or rebuilt elsewhere.

No single view of the business process

Fragmented workflows destroy end-to-end visibility. Monitoring shows technical steps, not business progress.

Manual state handling creates risk and cost

State management is pushed onto the customer, increasing complexity, maintenance effort, and failure risk over time.

The Solution: A new way to run workflows across time

Long-running processes are built into the Frends execution engine. Instead of breaking flows apart or restarting them, Frends persists the process state at defined points and continues later — reliably.

Key capabilities

Built-in long-running process execution

Native support for workflows that run across hours, days, or weeks — without splitting them into multiple processes.

Stateful and durable orchestration

Paused processes are persisted into the Agent database and can be resumed reliably when conditions are met.

Resumable by schedule, signal — and even manually

Processes can resume on schedule, via another process sending a signal, and can also be resumed manually from the UI (including with modified context).

What this means for your business

With Frends long-running processes, enterprises can:

Unlock automation in scale without losing visibility or control.

Long-running processes provide a single, continuous view of an entire business workflow — from start to finish.

Instead of tracking progress across multiple disconnected processes, each business case is represented by one process instance. Teams can clearly see where a process is waiting, what it’s waiting for, and what data has flowed through it so far.

This improves operational transparency, simplifies troubleshooting, and makes it easier to explain process status to business stakeholders.

Meet GDPR and industry-specific compliance requirements

With long-running processes, the entire workflow is modeled in a single BPMN process instead of being split across multiple integrations.

This makes changes easier to understand, implement, and test. Updates can be made in one place without coordinating changes across several processes or external components.

As a result, teams can evolve business workflows faster while reducing the risk of unintended side effects.

Move from pilot to production in days — not quarters.

Native long-running process support eliminates the need for external schedulers, custom databases, and glue code to keep workflows alive.

By handling waiting, persistence, and resumption inside the orchestration engine, Frends reduces architectural complexity. There are fewer integrations to maintain, fewer handoffs between systems, and fewer places where failures can occur.

The result is a more reliable automation landscape with lower operational overhead.

Improve efficiency, reduce manual errors & accelerate response times.

Long-running processes automatically maintain a complete history of the entire workflow lifecycle.

Because each business case is handled as a single process instance, all actions, decisions, waits, and data changes are recorded in context. This creates a clear and consistent audit trail without requiring manual logging or external tracking systems.

For regulated environments, this makes compliance reporting simpler and more reliable, while reducing the effort required to investigate issues or respond to audits.

Scale AI incrementally, without disrupting existing architecture.

Time-dependent workflows often fail due to unreliable retries, manual restarts, or missed deadlines.

Frends handles waiting, timing, and resumption natively, ensuring processes pause and continue in a controlled and predictable way. SLA-based reminders, escalations, and delayed actions are enforced as part of the workflow itself.

This reduces the risk of stalled processes, missed SLAs, and inconsistent execution over long durations.

Unlock automation in scale without losing visibility or control. Meet GDPR and industry-specific compliance requirements Move from pilot to production in days — not quarters. Improve efficiency, reduce manual errors & accelerate response times. Scale AI incrementally, without disrupting existing architecture.

See Frends Long-Running Processes in action

Take this interactive demo tour to see the power of the Frends platform.

Use cases

Human-in-the-loop approvals

Pause workflows while waiting for decisions, enforce SLAs, and resume automatically.

Case and ticket lifecycles

Manage long-lived cases with multiple updates, escalations, and waiting periods in one process.

Order & supply chain processes

Orchestrate multi-day order-to-cash or delivery flows with full end-to-end visibility.

Webinar: What's new in Frends 6.2?

Explore how long-running processes work in Frends. This session covers state persistence, event- and time-based resumption, and BPMN-based orchestration in practice.

Experience the platform today by booking a demo

Eager to revolutionize your business with efficient integrations and automation? Schedule a demo now to get a personalized walkthrough of our platform and learn more about built-in capabilities and functionalities.

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