IT spends 80% of time on keeping integrations running. Let us flip that.
Fragmented tools, custom scripts and manual workflows consume capacity that should go toward building. Frends brings integration, API management and process automation into one platform.
The IT operations debt keeps growing.
The tools are there. The integrations exist. But they've been built piece by piece over years, and nobody has a clear picture of what's running, what depends on what or what breaks when something changes. Every new workflow adds to the pile.
Point-to-point connections, custom scripts and legacy middleware accumulate over time. What started as practical solutions became an unmaintainable web of dependencies, difficult to govern, impossible to scale and expensive to touch.
When a provisioning sequence fails midway or an incident goes undetected, IT teams find out through the business, not through their tooling. Without centralized monitoring and execution logs, issues stay hidden until they cause damage.
Routine tasks, like user provisioning, access updates, incident routing, consume capacity that should go toward building new capabilities. When 80% of integration effort goes to operations, there's little left for anything else.
Cloud apps, on-premises systems, legacy infrastructure and operational technology rarely play by the same rules. Connecting them reliably, keeping data where it needs to stay and maintaining governance across all of it requires more than a standard cloud-first platform can offer.
80% of our IT resources in integration went to operating and ensuring integrations work. Only 20% of the time, we developed something new. With Frends, we transformed that into 80% of development and only 20% is required for Ops."
Toni Eriksson
IT Manager, Tokmanni
The integration platform built for real IT operations
Frends brings integration orchestration, API management and process automation into one visual, low-code platform — so IT teams spend less time maintaining disconnected tools and more time delivering.
When integrations are visible, monitored and built on reusable components, the maintenance burden shrinks. IT teams that move to Frends consistently report the same shift: less time keeping things running, more time building what the business needs next.
Most IT teams maintain integrations across custom scripts, legacy middleware and disconnected tools. Frends consolidates them into one place to build, monitor and govern every workflow, reducing both maintenance overhead and knowledge risk.
Every Frends process runs with a full execution history, traceable data paths and change control through Git-based version control and environment promotion pipelines. Compliance reviews, access audits and incident investigations have the evidence they need without manual reconstruction.
Approval gates, escalation rules and multi-stage sign-offs are a normal part of IT operations. Frends handles them natively inside the same workflow as the automated steps, no manual coordination or separate tooling required.
Key capabilities
Model integration flows and automation workflows on a visual canvas using the BPMN 2.0 standard. Every execution produces a step-by-step audit trail showing which path was taken, what data moved through each step and where errors occurred.
Workflows run for hours, days or longer, pausing for human approvals, waiting for external events and resuming with full process state intact. Execution timeouts and manual coordination don't limit what IT can automate.
Frends agents act as governed MCP servers, exposing internal systems, APIs and integration processes as managed tools for AI assistants. Custom and legacy systems that were previously inaccessible can now be called by any AI of choice, with full access control and audit logging maintained throughout.
Frends agents run in the cloud, on-premises, in private cloud environments or in fully air-gapped networks. Data processing happens locally where the agent is installed, so sensitive infrastructure data stays within the network boundaries where it belongs.