ServiceNow Integrations Made Easy with Frends iPaaS

Who said integrating ServiceNow has to be a headache? Whether your enterprise needs to integrate ServiceNow to cloud applications like Salesforce or an on-premise SAP, Frends handles it with ease. Automate workflows, customize integrations, and keep track of your data in real time — all with an intuitive low-code integration platform for ServiceNow.
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The perfect match for your ServiceNow needs

Flexible integrations

Frends’ ServiceNow connector is based on the public ServiceNow RESTful API, ensuring compatibility and ease of use. Flexible and scalable Frends iPaaS adapts to various environments: on-premise systems, cloud applications, or hybrid setups, as well as complex workflows where custom logic is needed.

Easy to use

Frends iPaaS allows both technical and non-technical users to quickly set up and manage ServiceNow integrations. This reduces the time needed to get everything running and minimizes the need for coding. With ready-made tasks, templates, and reusable sub-processes, you won’t have to start from scratch.

Reliable and secure

With built-in monitoring and automated error handling, Frends iPaaS keeps your integrations running at all times. Robust security measures, including OAuth 2.0 authentication, protect your data across all connected systems. Gain peace of mind, knowing that your integrations will perform consistently without compromising security.

Why Frends iPaaS for ServiceNow integrations

Fast Incident Management Easy Automation Transparent Processes
Fast Incident Management
Fast Incident Management
Easy Automation
Transparent Processes

Fast Incident Management and Response

Integrating ServiceNow with other ITSM tools or monitoring systems through an integration platform allows for the automatic creation and management of incidents.

With Frends iPaaS, you can easily automate the entire incident management workflow, from incident creation to resolution, across multiple platforms. The low-code interface allows you to set up these integrations quickly, ensuring that incidents are automatically logged and that all relevant teams are notified without delay.

Frends supports real-time data exchange, meaning that any updates or actions taken within one system are instantly reflected in ServiceNow – and vice versa.

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Easy Cross-System Automation

ServiceNow plays a central role in enterprise workflows that involve several departments and systems. Frends makes it easy to automate these workflows, ensuring that everything runs smoothly between ServiceNow and other critical business applications.

By integrating ServiceNow with CRM systems like Salesforce or ERP systems like SAP, you can automate tasks such as customer service escalations or supply chain management.  For instance, when a service request comes into ServiceNow, Frends can automatically trigger updates in Salesforce for customer records or adjust inventory in SAP. This keeps all your systems in sync and your operations running effortlessly across enterprise departments.

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Transparent ServiceNow Processes

Transparent processes are the backbone of effective ServiceNow integrations. When everything is logged and trackable, you can ensure that your workflows meet industry regulations. If your business needs to prove compliance, having these logs makes it easy to do so.

Frends makes it easy to keep an eye on how your ServiceNow integrations are running.
With transparent processes, IT teams can see what's happening in real time, which helps them spot and fix any issues quickly.

The standardized technologies, governance-first mindset, and enterprise-grade security of Frends iPaaS makes it ideal for ServiceNow integrations.

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Connect ServiceNow to ITSM, ERP, CRM, and HR Systems

Whether you're looking to push data from another system into ServiceNow, pull data from ServiceNow to a different system, or initiate an integration based on specific actions or data changes in ServiceNow, Frends makes it fast and simple. 

Frends iPaaS integrates:

  • IT service management tools

  • Customer relationship management systems

  • Enterprise resource planning systems

  • Human resource systems

  • Other essential platforms
...such as:

  • Jira, BMC Remedy, and HP Service Manager for ITSM

  • Salesforce, Microsoft Dynamics 365, and HubSpot for CRM 

  • SAP, Oracle, and Microsoft Dynamics 365 for ERP

  • Workday, SAP SuccessFactors, and Oracle HCM for HR

  • IoT devices, databases, and file servers for all-around connectivity
Frends iPaaS guarantees reliability, enabling our developers to identify and resolve issues with precision and effectiveness. Frends is an ideal collaborative partner for companies looking to globalize their business or significantly shape their IT architecture.

Mikko Mellin

Enterprise Architect at Veho

What others have achieved

Veho achieves 90% faster time-to-market

Retailer and distributor Veho Group improved its digital operations significantly with Frends iPaaS. The shift to Frends led to a 90% faster time-to-market, a 50% reduction in development time, and significant improvements in data synchronization.

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Eltel streamlines IT operations in 7 countries

Eltel Networks uses Frends to modernize and streamline their IT systems across multiple countries. With Frends, Eltel has managed over 1.5 million monthly work orders, reduced IT integration maintenance costs by 35%, and development costs by 30%.

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Orion integrates, streamlines, and automates with Frends

Pharmaceutical company Orion uses Frends as a central part of their enterprise architecture to integrate, streamline, and automate business processes. Frends enhances operational efficiency and allows Orion to manage complex workflows independently while ensuring stability and scalability in their operations.

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Reviews & Certifications

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Reviews

G2

Frends is chosen as one of the best integration platforms on the peer-to-peer review platform G2, earning badges for "Easiest Setup", "Fastest Implementation" and "Easiest Admin".

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Certifications

Certified quality

Ensure certified quality and reliability: The International Organization for Standardization, ISO, has qualified Frends for ISO 9001, ISO 14001, and ISO 27001.

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Reviews

Gartner Peer Insights

Frends users have given the iPaaS a remarkable 4.5 rating on the peer review and ratings platform Gartner Peer Insights.

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Certifications

Verified Security

Nixu, a cybersecurity company accredited to audit high-security information systems, has certified Frends. The certification includes the Frends iPaaS system, web application, integration agents, as well as the Azure environment hosting Frends.

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Experience the easy way to integrate ServiceNow

Ready to see how Frends iPaaS can help you integrate ServiceNow with any system?

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