Flexible integration service options to meet your needs

Need extra hands to streamline your integration projects? Frends has you covered with iPaaS expert consultants and complete project delivery solutions.
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Performance Examples

This is what you can expect when your integrations are taken care by Frends Professional Services

150+

Integrators in Frends + wide partner network

300+

projects delivered annually

Choose the right professional service model

Our professional services are always fitted to customers' needs. The content and extent of the service depend on the needed solution.

Continous Delivery

Benefit from a cost-efficient service where you only pay for what you use, with flexible or fixed resource allocation tailored to your specific backlog needs. Frends manages resources based on your backlog volume, ensuring efficient use of expertise and seamless support.

Key Features:

  • Flexible or fixed resource allocation
  • Resource management handled by Frends
  • Adaptable to varying backlog volumes
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Project Deliveries

Engage Frends for complete project deliveries tailored to your specific project scope. Resources and resourcing are agreed upon per project, providing clarity and focus on project outcomes.

Key Features:

  • Defined project scope and resource planning
  • Customized resourcing agreements per project
  • Focused and efficient project delivery
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Consultants for Hire

Hire experienced iPaaS consultants and developers for your projects on a fixed allocation basis. Resource management is handled by you, allowing full control over the integration process and resource allocation.

Key Features:

  • Access to expert consultants and developers
  • Fixed resource allocation for predictable costs
  • Customer-managed resource utilization
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The Best Practice for Integration Success with Frends

Frends uses a best-practice, structured service model that ensures fast, easy, and transparent integration development, delivery, and management at every step.

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Frends ensures transparent and efficient integration with key tools:

  • Integration Handbook: Documents best practices and guidelines to maintain high standards across projects.
  • Development Workflow: Uses Jira for clear task prioritization and progress tracking, enhancing task management and follow-up.
  • Specification Templates: Confluence templates streamline specification creation, ensuring accurate and consistent documentation of requirements.
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You can ensure smooth and reliable support with key components:

  • Service Management Plan: Outlines the agreed way of working for each customer in Confluence to align with client expectations.
  • Operational Instructions: Provides detailed guidelines in Confluence for smooth production support, reducing downtime and maintaining quality.
  • Service Reporting: Tracks service performance and identifies issues during Service Management meetings, keeping stakeholders informed.
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Service governance aligns integration activities with business goals through structured meetings:

  • Weekly Operative Meetings: Focus on task prioritization and resource allocation.
  • Monthly Service Meetings: Manage backlog and assess service level performance to keep integration aligned with objectives.
  • Quarterly Co-operation Meetings: Strategically manage roadmaps, prioritize activities, review agreements, and allocate resources for long-term success.






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It can't be taken for granted that Frends has so many integration experts. We are always able to get support quickly. Frends has a straightforward operating method, and even the largest projects are implemented carefully.

Mikko Lehtinen

IT Manager at Otava

The collaborative environment with Frends promotes mutual feedback, enabling us to address challenges and succeed together. We engage on a weekly or even daily basis, and the team still comprises the same individuals who started with us already in 2020.

Marika Ahtila

System Manager at Figure

Not Sure Where to Start?

Connect with our team to discuss your challenges and discover how Frends Professional Services can help.

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