You've likely heard of Software as a Service, or SaaS.
A SaaS company sells software to a user as a subscription. Along with that subscription, the software company provides technical support, customer service, and upgrade options to maximize their customers' ability to use their software.
Organizations rarely use just one software to satisfy all of their needs. Instead, they find a plugin here, some software there, and maybe even a widget until they have a smorgasbord of options that create the necessary IT-landscape needed to support and grow their business.
From a business standpoint, it can be costly to add more tools to your existing software. An ever-increasing demand makes it harder for software/system vendors to accommodate every customer need.
What happens when you have different systems operating on separate platforms that play an integral role in your business? You become subject to data loss, disjointed information, and misalignment.
Between consumer expectations and internal systems, we need to find a way to create a more frictionless IT experience as a whole. iPaaS is the glue for your system landscape.
What is an iPaas?
Integration-platform-as-a-Service (iPaaS) is a modern integration software. iPaaS gives organizations unlimited potential, and as we deepen our cloud dependency, iPaaS becomes integral to nearly every business model.
Most companies run on various systems, especially between their sales, marketing, and service departments. iPaaS is a solution that improves communication between different silos by integrating software and systems to better share data within and without the organization.
iPaaS also allows a company to expand its offering without the need to build out more services or further develop existing systems and services. Instead, it can integrate with another software that already provides that service and offer a unified, more robust solution to customers.
Enterprise iPaaS include process automation and orchestration capabilities. For example, frends BPMN2.0 low-code workflow language is way ahead of any other orchestration tool or RPA platform. The same language is used to develop API, workflow or a process orchestration for long-running process automation. Same low-code visual language is used for monitoring. Each instance of a process includes all visual way to monitor and audit trail your processes and APIs. No more black-boxes or wasted time for finding the problem instead of fixing it.
A modern iPaaS combines API, API management, robotic process automation, business process automation and artificial intelligence to a comprehensive hyperautomation platform.
frends as an enterprise level iPaaS
frends is built to be used for cloud service integration (CSI), application-to-application integration (A2A), business-to-business integration (B2B) scenarios and, increasingly, for mobile application integration (MAI) and IoT integration scenarios. In addition, its process automation and workflow managemenent capabilities make frends iPaaS a real enterprise level solution for your needs.
With frends you can develop, deploy, execute, manage, and monitor integration processes that connect multiple endpoints in various deployment models - on premise, cloud, and hybrid - so that they can work together.
frends enterprise iPaaS is designed to support enterprise-class integration projects requiring:
- High availability
- Disaster recovery (HA/DR)
- Security and data protection concerns
- Service-level agreements (SLAs)
- Technical support from the provider
A modern, state-of-the-art service integration platform can do the following:
- Managed File Transfers (MFT)
- Extract, Transform & Load (ETL)
- Data Mapping
- Complex Scheduling
- Development and hosting of APIs
- Ability to scale APIs and processes in containters
- Micro-services and miniservices (uncoupled and loosely coupled)
- API Management
- Development and hosting of Open Interfaces (OpenAPI)
- Business Process Automation (workflows)
- Controlling software robotics as part of an overall process when needed (BPA over RPA)
- Intelligent Process Automation aka Hyperautomation
- Acting as a Digital Integration Hub (DIH) to enable digitalization with old legacy systems
frends as a Digital Integration Hub (DIH)
A Digital Integration Hub (DIH) is a backbone for your digitalization. DIH brings all the business functions and data that exist in your systems, available for use in every digitalization case you have.
Digital Integration Hub connects to the legacy line-of-business systems with its numerous connectors - either application-specific adapters or technology. It merges and joins that data and publishes it for your digicases as APIs. This kind of miniservice has a huge problem. Legacy systems were never meant to withstand the pace and quantum of requests that this kind of facade api will sustain can be enormous and effectively kill the legacy system via exposing its interfaces too heavily.
The answer is simple - let's put an intermediate superfast data storage in between. The required business data from Legacy systems are pulled and prepared into a superfast and scalable storage. The Digital Integration Hub and API published from it shall use that storage to read and write the business data. When frends eipaas is used as a Digital Integration Hub, even the APIs can be scaled within containerization if the workload gets extremely heavy.
Digital Integration Hub requires the features explained in previous chapters: it must have the features to connect to all systems; host publish and scale APIs, scale limitlessly and be capable of use superfast intermediate data storage.
frends enterprise ipaas is a low-code digital integration hub.
iPaaS itself is a service that includes SLA as product level; also the related services like SLA solution support, solution development and can be bundled to a single service. This way the Customer may outsource all the integration headache to frends eipaas supplier.
What makes frends eiPaaS unique?
Frends eipaas has features and a combination of functionalities that no other ipaas include. Frends uses a standard notation (BPMN2.0) for low-code orchestration. Whether the process is an API-call that takes 50ms to run or a long-running order-to-invoice process, frends use the same standard visual notation for both. Frends eipaas uniquely joins low-code process automation to RPA and AI to enable automated processes to make decisions that humans were previously required to make. When combined with API-capabilities of frends - the result is a pervasive platform for all of your API, RPA, integration and API-management requirements. Frends can be used in a heavy-duty API-hosting as its hybrid architecture supports containerization. Commonly, slow back-end cannot handle the load that scaling integration platform can push through. An in-memory data storage between the fast frends APIs and slow back-end solve this challenge, and your legacy systems can act as the backbone for digitalization. Creating facade APIs with caching is something that Gartner calls Digital Integration Hub.