Mehiläinen serves 1.3M+ customers across 670 locations. With Frends iPaaS, the healthcare provider enables mobile payments, streamlines acquisitions, and ensures millions of digital clinic visits run smoothly each year.
With Frends iPaaS, Mehiläinen...
📲 Launched mobile payment options for in-clinic visits to minimize physical contact during Covid-19.
🧪 Automated lab result processing, making data quickly accessible through the OmaMehiläinen client interface.
🏥 Navigated over 150 acquisitions, ensuring smooth system onboarding, secure data sharing, and clear oversight of business operations.
🧑🔬 Improved operational efficiency by streamlining data flow, upgrading legacy systems, and implementing reusable APIs.
📊 Gained a real-time view of financial processes: "Our finance team can now monitor financial processes in real-time, enabling proactive strategies that align with market dynamics and business needs," Kalle Alppi, CIO at Mehiläinen, comments.
About Mehiläinen
Mehiläinen serves over 1.3 million customers across 670 locations and employs over 29,000 individuals. With an ambition to lead the digital healthcare realm, Mehiläinen boasts a diverse portfolio - from telehealth and online booking to AI-driven solutions. Their signature platform, OmaMehiläinen, hosts 1.5 million users, ensuring millions of digital interactions each year.
Credit: Mehiläinen. OmaMehiläinen's mobile interface
“Compared to other solutions on the market, Frends has proven to be one of the most cost-efficient options with an affordable TCO. With Frends, we've managed to significantly reduce development time."Kalle Alppi, CIO at Mehiläinen
Integration challenges
As a rapidly evolving leader in the healthcare industry, Mehiläinen needed a strong integration solution to support its digital transformation. With diverse business operations, each relying on unique systems, it was essential to have a platform that could connect finance, HR, business intelligence, and other key functions across multiple regions effortlessly.
Mehiläinen manages vast amounts of sensitive data, including both patient and business information. This presented a dual challenge: handling the complexity and volume of data while ensuring secure and efficient execution of business processes.
To strengthen their IT infrastructure, Mehiläinen looked for a comprehensive solution to enhance their existing integration tools. They prioritized a platform with advanced features and strong security to enable smooth operations across their core functions. After careful consideration, Mehiläinen selected Frends iPaaS as their integration solution.
Results
In this digital age, especially in the healthcare sector, integration isn't just an IT endeavor — it's central to delivering customer value and driving growth. With Frends, Mehiläinen successfully met the challenges head-on.
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Enhancing data flow and modernizing systems
Using Frends iPaaS, Mehiläinen improved data flow across its operations. By modernizing outdated systems, adding new features, and creating reusable APIs, Frends became a vital part of Mehiläinen’s integration strategy.
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Simplifying acquisitions
With over 150 acquisitions in the past five years, Mehiläinen faced significant integration demands. Frends helped streamline the process, enabling smooth system onboarding, secure data sharing, and clear oversight of business operations.
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Responding to pandemic needs
The Covid-19 pandemic accelerated the need for digital health solutions. Partnering with Frends, Mehiläinen quickly launched mobile payment options for in-clinic visits, reducing physical contact. "Transitioning to mobile payment was crucial during these times," remarks Kalle Alppi.
Additionally, during the pandemic, automation took center stage as Mehiläinen processed lab results, ensuring their accessibility through their client interface, OmaMehiläinen.
The finance team's strategic transformation
With Frends, Mehiläinen has gained a real-time overview of all financial and back-office processes across the organization. This transparency helps them make quick, data-driven decisions and better align strategies with their goals. From IT to Finance, and up to C-Level executives, the benefits of streamlined operations and real-time visibility have benefited everyone.
"The platform's ease of use, transparency, and real-time capabilities have improved how our Business and Finance teams operate. Our finance team can now monitor financial processes in real-time, enabling proactive strategies that align with market dynamics and business needs."
Read more: Frends iPaaS for Healthcare