Order-to-Cash (O2C) Process Beyond Traditional Solutions

Frends iPaaS goes beyond what specialized O2C tools can do by offering complete integration across all systems, automating workflows, and synchronizing real-time data. Connect your entire business infrastructure—ERP, CRM, financial systems, payment gateways, and extend your 02C solutions—while allowing for flexibility, scalability, and transparency at every step.
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Great Things Happen When You Integrate with Frends

With Frends it's easy to make changes in legacy systems. It helps especially to do changes in the ERP system, where seamless integrations between systems is always crucial. With Frends, you can do it in agile way without having deep knowledge of programming languages.

Petri Haverinen

Head of ICT and Business Applications at MTV

The platform's ease of operations, transparency, and real-time capabilities have fundamentally enhanced how our Business and Finance teams operate. Our finance team can now monitor financial processes in real-time, enabling proactive strategies that align with market dynamics and business needs.

Kalle Alppi

CIO at Mehiläinen

95%

of users recommend Frends

4.5

user satisfaction rating on Gartner Peer Insights

35+

years of successful integrations

End-to-End & Real-Time Integration of O2C Cycles

Automate and integrate the entire O2C lifecycle—delivering real-time insights, reduced manual work, and faster cash flow, all from a single platform.

Order Management
Order Management
Order Fulfilment
Payment Collection
Cash Application
Reporting

Do disconnected order systems (e.g., eCommerce, CRM, ERP) cause delays and errors?

With Frends iPaaS, you can synchronize order systems in real time, ensuring that orders, inventory, and customer data are accurate and up-to-date across platforms. Reduce manual data entry, improve order accuracy, and speed up order processing.

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Does fulfilment across multiple systems (ERP, WMS, TMS) create bottlenecks?

Automates the fulfillment process by integrating warehouse, transportation, and ERP systems. With Frends, you can trigger actions such as inventory allocation, shipping label creation, and customer notifications, ensuring timely and efficient fulfilment.

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Does your business experience delays in collecting payments?

Integrate payment gateways and financial systems, centralizing payment records and automating follow-ups on overdue payments. Improve collection rates, ensure timely reminders, and accelerate cash collection.

Do you still reconcile and match payments with invoices manually?

With Frends iPaaS, you can connect Accounts Receivable (AR) systems with payment gateways, automating payment reconciliation in real time. Payments are applied to the correct invoices instantly, reducing manual workload and ensuring accurate financial records.

Automate the cash application process by integrating banking systems with AR platforms, using intelligent rules to match payments with corresponding invoices to reduce  errors and speed up the cash application process.

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Do you struggle collecting and analyzing data for accurate reporting?

Aggregates data from ERP, CRM, and financial systems to provide real-time reporting and dashboards. KPIs such as days sales outstanding (DSO), cash flow, order accuracy, and payment cycles are available at your fingertips by automating and syncing the data between all systems.

revenue growth

Achieve Flexibility and Transparency

On-premises, Cloud, or Hybrid

 

Unlike traditional O2C solutions, with Frends iPaaS, you can integrate the entire business ecosystem, not just the O2C process. Connect ERP, CRM, accounting, and supply chain systems, and more —scaling effortlessly as your business grows.

Automate cross-functional workflows, enabling communication between sales, finance, logistics, and customer support teams. Eliminate silos and ensures that all departments are aligned and operating in sync.

Keep data synchronized across all platforms (ERP, CRM, WMS, TMS) in real time, ensuring that all systems are updated instantly as orders are placed, fulfilled, and paid. Get real-time insights and transparency, ensuring nothing falls through the cracks.

Connect to third-party platforms, such as payment gateways, and shipping carriers, automating real-time data exchange and ensuring accurate, up-to-date information without manual intervention.

Automate invoicing, payment collection, and cash application to reduce overdue payments, improving cash flow predictability.

Streamline invoicing, payment reconciliation, and collections processes. With Frends, you can build workflows to improve overall cash flow and reduce days sales outstanding (DSO).

Integrate and automate processes to enable real-time updates, seamless order fulfilment, and faster dispute resolution resulting in better customer experiences, driving loyalty programmes and repeat business.

Automate repetitive tasks and eliminate manual data entry. With Frends, you can free up your team's resources to focus on higher-value activities.

Whether you're expanding into new regions or scaling up your operations, Frends iPaaS provides the flexibility and scalability needed to handle increasing order volumes and system complexity. Integrate new applications with ease!

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Frends uses a visual, low-code language based on the BPMN 2.0 standard, making it easy for anyone to understand. Whether it’s simple automation, long-running processes, or API management, Frends keeps it all connected.

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The Frends Business Automation Portal lets non-technical users take control, manage integrations, and handle automation, turning every team into integration pros without needing IT.

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Frends Dashboards give you a full overview of all your integrations. Every task and process is visually mapped out, and you can even customize your views to track specific data flows, like product sales.

rules

Frends’ Monitoring Rules Engine keeps an eye on things in real time, alerting you to issues before they escalate. You can even set it to monitor “silence,” so you’ll know if something that’s supposed to happen doesn’t.

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Stop Losing Revenue

Frends iPaaS offers a unique combination of flexibility, scalability, and real-time automation that specialized O2C tools can't match. By integrating every part of your business—beyond just O2C—Frends future-proofs your operations. Try it now!