yim GmbH & Co. KG

Introduction

At yim GmbH & Co. KG, we believe in the philosophy: “Everything is Service & Service is Everything”. We specialize in providing comprehensive Enterprise Service Management (ESM), automation, integration, cybersecurity, and IT strategy solutions. Our mission is to help businesses optimize their processes, minimize risks, and create sustainable value through digital transformation and automation.

We are the provider of SMAWORX, a powerful SaaS platform hosted in the GDPR-compliant Open Telekom Cloud, offering a seamless combination of Enterprise Service Management, Integration, and Cybersecurity – all from a single source, simply as a service.

“Everything is Service & Service is Everything”

Service Offering

SMAWORX – Everything from a single source, simply as a service!

Our powerful SaaS platform provides:

• Enterprise Service Management – Tailor-made IT and business service management solutions.
• Integration & Automation – Seamlessly connect systems and processes with SMAWORX Connect, powered by FRENDS iPaaS.
• Cybersecurity & Compliance – Secure your business with intelligent security solutions.
• Workflow Optimization & AI Automation – Reduce manual efforts and streamline operations.

SMAWORX Connect – Powered by FRENDS iPaaS

With SMAWORX Connect, businesses can seamlessly integrate their systems, accelerating process efficiency and simplifying workflows. As a powerful Integration Platform as a Service (iPaaS), SMAWORX Connect enables:

• Automated data flows between internal and external platforms.
• Scalability & flexibility to adapt to changing business needs.
• A unified ecosystem, ensuring smooth collaboration and service management.
• Enhanced service experience, eliminating integration silos and inefficiencies.

Integration as a Service

Beyond offering SMAWORX Connect, we provide “Integration as a Service”, allowing customers to subscribe to customized integration processes. We develop, operate, and maintain individual integrations, ensuring continuous optimization and long-term efficiency. This model provides:

• Hassle-free integration management – We handle the development, deployment, and maintenance.
• Cost-effective scalability – Subscribe to only the integrations you need.
• Reliable support & continuous updates – Keeping integrations optimized and up to date.

Our I-D-E-A Approach

Our structured Service I-D-E-A concept reflects both our comprehensive service offerings and our systematic approach to projects, ensuring efficiency and sustainable success:

Identify

• Process & Needs Analysis
• Market & Risk Assessment
• Solution Evaluation

Document

• Process & Compliance Documentation
• Requirements Management
• Training & Knowledge Transfer

Develop

• Strategy & Solution Design
• Product Development & Optimization
• Implementation & Enablement

Automate

• Process & Workflow Automation
• AI-Powered Optimization
• System Integration & Continuous Improvement

With our expertise and tailored solutions, we empower businesses to maximize efficiency, minimize risks, and stay ahead in a rapidly evolving digital landscape.