Making Your Business Systems AI-Ready

Date: 18.09.2026
Time: 9:00 - 12:00 EEST
Location: Microsoft Building, Keilalahdentie 2 - 4, Espoo

AI agents are moving quickly from experimentation to real business use. But for many organisations, the biggest challenge isn’t building the agent, it’s connecting it to the systems and data the business already relies on.

Join Frends as part of Microsoft AI & Agent Lab for a practical workshop on Making Your Business Systems AI-Ready.

What to expect?
You’ll get a practical look at what it takes to make existing business systems ready for AI agents, without rebuilding the technology that already works. Hear from Frends and Microsoft, see a real customer proof of concept, and explore how AI can connect to and act across ERP, CRM, legacy and custom systems. The session combines practical insights, real-world examples, and discussion you can take back to your own organisation.

How can organisations connect AI agents to ERP, CRM, legacy and custom systems without rebuilding everything?

In this session, we’ll look at what it takes to bring AI into existing business environments, from connecting agents with business systems to creating the integrations and workflows needed to make AI useful in practice.