City of Lohja manages 800 daily transfers, centralizes integrations, and builds expertise with Frends

The information systems of a growing city require flexibility and efficiency, and as a city, budgets are tight while residents expect new services at an ever-increasing rate. This means that the City of Lohja wanted to cut costs to develop new digital solutions, improve their overall visibility of dataflows and processes and have a single centralized solution to manage everything.

One key goal that the City of Lohja had was to enable the development and maintenance of the integration solutions themselves without the help of a vendor to cut costs and be able to react quickly to error situations and more minor changes that occur in the system landscape.

In the past, data transfers between Lohja city systems were handled by scripts on local servers, scheduled transfers, and batch runs. In case of errors, it was very challenging to solve the problem.

Additionally, as these legacy data transfers were executed on multiple tools using multiple technologies, managing the dependencies between the data transfers and scripts proved almost impossible.

Frends integration platform handles nearly 800 daily data transfers. These processes consist of transfers of production control between health care, social services, urban technology, and financial and human resource management. It can be said that Frends spins the strollers of the city of Lohja.

One of the most significant benefits is the ability to centralize all integrations around a single platform and vendor, which has also enabled Lohja to build its integration expertise. Frends and integrations work in Lohja with a team of 7 people. Frends is very easy to use - Lohja has done all but two processes itself.