Silta, a leading Finnish HR and payroll service provider, uses the Frends iPaaS to automate the complex flow of data between hundreds of customer systems, ensuring reliability and efficiency.
The challenge: Managing complexity at scale
For a top-tier payroll and HR service provider, the core challenge is ensuring that sensitive data moves flawlessly and securely between countless systems. Any delay or error can have significant consequences. Silta required a solution that could:
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Handle hundreds of integrations simultaneously.
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Guarantee the highest level of data security for sensitive personal and payroll information.
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Provide real-time visibility into complex processes to identify and resolve issues instantly.
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Eliminate the risks and inefficiencies associated with manual data handling
The solution
Silta chose Frends as its strategic integration platform, empowering its in-house IT professionals to build and maintain the hundreds of data transfers that support daily client operations. With Frends' low-code, cloud-native solution, Silta's team automates data flows, making processes transparent and highly efficient. This customer-centric approach allows Silta's team to provide dedicated IT support for data interfaces, ensuring smooth technical communication for their clients.
In practice, what Frends means for our customers is smooth everyday operations. For example, when a new employee's information is automatically updated from the HR system to payroll, or when payment details are transferred to the bank without delay after a payroll run, the customer sees the end result – not the complex technical work behind it.
- Esa Hakala, Business IT Director, Silta Oy
Highlighted results & key metrics
Hundreds of integrations
Frends powers and monitors hundreds of daily data transfers and integrations critical to Silta's payroll and HR processes, all strictly following the mutual mappings and definitions.
Faster process execution
Automation ensures key tasks, like updating new employee data or sending payment files to banks, happen instantly. In both business process and technical level, data modification, conversions, replacement, combinations and enrichment is every day life for Silta’s Frends.
Reduction in manual work
Automating data transfers saves endless hours of manual work and minimizes the risk of human error.
Fully secure & transparent
Frends provides fully encrypted data pathways and a real-time view of all integration processes, ensuring top-level security and compliance.
About Silta: A member of the Administer Group, Silta Oy provides expert HR and payroll services, using Frends to drive efficiency and innovation.
