Insights & report

Frends maintains #1 in Enterprise Usability for iPaaS and earns Best Estimated ROI – Enterprise for API Development in G2's Winter 2026 Report

Frends ranked #1 in Enterprise Usability for iPaaS in G2’s Winter 2026 Reports, earning top badges for usability, ROI and API development. See how users rate Frends vs. other iPaaS platforms.

Frends has retained its leading position in the Enterprise Usability Index for iPaaS in G2’s Winter 2026 report. Alongside this, the platform earned a new recognition: Best Estimated ROI for Enterprises in API Development, reflecting ongoing customer satisfaction and operational impact.

The company's low-code integration platform topped also both the Enterprise Usability Index for API Development and the Enterprise Results Index for API Development — a new badge, alongside Enterprise Results Index for ETL Tools.

The G2 reports are based on verified peer reviews and usage insights collected through G2’s platform. These quarterly reports evaluate tools across multiple dimensions, including usability, satisfaction, and return on investment.

Highlights from the Winter 2026 report:

Frends was mentioned in 110 Winter 2026 reports by G2, while earning 42 badges. Here are some of the highlights:

  • #1 in Enterprise Usability Index for iPaaS (maintained position)

  • Best Estimated ROI – Enterprise for API Development (new)

  • Leader and High Performer badges in multiple iPaaS and API-related categories

  • Regional Leader – Mid-Market EMEA

  • Momentum Leader

  • Additional badges in the Enterprise segment, including EMEA & Europe Regional Grid® Report for iPaaS, Implementation Index & Grid® Report for API Development, Implementation Index for ETL Tools, and more. 
  • Users Love Us milestone badge (earned after 20+ reviews with an average rating of 4.0 stars or higher)

While the platform elevated to #23 in the overall iPaaS category rank, it remains among the top-rated in terms of usability for enterprise teams.

The best-positioned iPaaS for enterprises

In side-by-side comparisons within G2’s enterprise segment, Frends consistently ranks ahead of several larger and more established iPaaS providers in usability. According to enterprise users, Frends is easier to use, easier to administer, and better at meeting requirements.

The platform’s leading position in the Enterprise Usability Index for iPaaS reflects a clear preference among users who rely on integration tools to support critical operations.

As organizations scale their automation initiatives, ease of use and maintainability continue to drive adoption — and Frends outperforms its peers in these areas.

iPaaS Usability Index: Enterprise from G2's Winter 2025 report

Consistent performance in usability

Frends continues to lead in usability for both iPaaS and API Development. These results are based on satisfaction metrics such as ease of use, ease of admin, ability to meet requirements and average user adoption — key factors tracked by G2’s scoring methodology.

This marks the fifth consecutive report where Frends has received the highest Enterprise Usability scores in iPaaS.

Recognition from those using the platform

The usability and ROI results in this report are drawn directly from enterprise users working in complex environments. This peer-based recognition highlights the operational relevance of Frends, especially as integration plays a growing role in enterprise architecture.

“Recognition like this matters because it comes directly from our users. The fact that Frends continues to lead in enterprise usability — and now ROI — tells us we’re solving real problems the right way. We’ll keep building for the teams who depend on us to integrate critical systems with clarity and control.”
— Jukka Rautio, CEO at Frends

Timely recognition for ROI

The Best Estimated ROI – Enterprise badge for API Development arrives at a time when organizations are increasingly focused on the value delivered by their integration investments.

The recognition also aligns with the launch of the Frends API Portal, designed to streamline developer access and improve time-to-value.

What G2 users say about Frends

"Frends iPaaS is a powerful integration platform that makes complex system connections simple and fast. Its low-code design speeds up delivery, while strong automation and security features ensure reliability for enterprise projects."

- User in Information Technology and Services

 

 

"I appreciate how Frends enables seamless integration between OnPremise and cloud environments, making it easier to transition legacy systems to the cloud. The capability to open up legacy system features for use outside the traditional on-premise network is invaluable to me." 

- User in Consulting

"I can quickly start to develop and test new integrations. Also deployment to production is made easy. "

- Tomi, consultant