What is hyperautomation?
Gartner predicts that the number 1 technology trend in 2020 will be hyperautomation. For example, whereas robotic process automation (RPA) is mostly simulating a person doing a task or a series of tasks, hyperautomation includes:
- Business Process Automation (BPA);
- Intelligent processes together with RPA;
- The features of an integration platform.
Intelligent processes are processes that use, for example, machine learning or other forms of Artificial Intelligence (AI) to make automated decisions. Hyperautomation is process automation that runs on an automation platform and exists on top of legacy systems and their interfaces. It uses machine learning to make decisions and robotics to simulate persons for those parts where traditional integration is not possible.
What is a hyperautomation platform?
As defined by Gartner:
As no single tool can replace humans, hyperautomation today involves a combination of tools, including robotic process automation (RPA), intelligent business management software (iBPMS) and AI, with a goal of increasingly AI-driven decision making.
Traditionally BPMS tools are workflow management platforms that include monitoring of configurable key performance indicators (KPIs). The "i" for intelligence means just ML is used to make automated decisions during workflow executions. Gartner also implies that hyperautomation includes integration capabilities.
Process and workflow automation combined with integration capabilities are the crucial factors to achieve hyperautomation. Pour in some machine learning from Azure ML and spice it up with UiPath capabilities like the recording of human interactions and, for example, optical character recognition (OCR) and voilá - we have a pervasive hyperautomation platform. This combination offers full capabilities enterprise-level integration platform as-a-service (deploying on-prem, cloud, and hybrid), like:
- API hosting and API management;
- Data mapping;
- Hundreds of mainstream enterprise application connectors,
- Support for all relevant standards in transfer protocols or security etc.;
- Recording user actions (UiPath Studio);
- Executing recordings (UiPath Robot);
- OCR (Optical Character Recognition) and all the UiPath's features.
All these are available to process automation with unified process language standard BPMN 2.0. It is at the very core of every process automation, API execution, and integration that are developed with frends.
Hyperautomation and frends platform
The following picture is a real screen capture from the frends UI. It shows an automated process that includes machine learning-based decision making, workflow automation, and execution of pre-recorded user actions (UiPath). The same standard visual language is used to develop and monitor all the automation, APIs, and integration processes.
In 2020 frends is evolving to handle better long-running processes. If the workflows that exist for a few hours are now easily manageable with frends, in the next versions of frends, we are adding the capability of managing processes running days or months to our repertoire.
By joining frends and UiPath together we can minimize the recording based automation and make it simplier. This way we can cut the amount of required robots to half.