For public sector institutions, utilities and critical infrastructure providers, the cloud isn’t always the obvious or ideal choice. Whether due to national regulations, security requirements or long-standing operational dependencies, many organizations prefer to keep their systems — and their data — on-premise.

At the same time, pressure is growing to modernize. Digital services must improve. Automations must scale. And systems, no matter where they live, must connect seamlessly.

This is where hybrid integration comes in. It allows organizations to bridge on-premise environments with cloud applications on their own terms—without sacrificing control, visibility or compliance.

Frends was built with this in mind. With secure, flexible deployment options and a distributed agent architecture, it enables hybrid and fully local integrations with the same ease as cloud-native setups. Whether you’re managing sensitive health records, high-frequency metering data or legacy municipal systems, Frends empowers you to integrate confidently, without having to “go cloud” before you’re ready.

Architecture built for hybrid from the start

True hybrid integration requires more than cloud add-ons or workarounds. It requires the right foundation. Frends was designed with hybrid in mind from day one. Its distributed, agent-based architecture supports flexible deployment across cloud, on-prem and secure networks, without sacrificing performance or control.

They are the foundation of hybrid integration. You can deploy Frends Agents anywhere: on-prem, in the cloud or in segmented networks — and they run the same way in every environment.

What this unlocks:

• Run processes close to the data, wherever it lives

• Maintain operational continuity even if cloud connectivity drops

• Keep sensitive data in place while orchestrating from the cloud

Whether it’s a municipal data center or a secure OT network, agents give you full control and zero compromise.

Flexible deployment options

Whether you're fully cloud, entirely on-premise or somewhere in between, Frends offers deployment models that match your infrastructure strategy without forcing compromises or added complexity.

Frends supports four deployment models to match exactly what you need. It's about meeting your infrastructure requirements, not forcing you to change it:

1. Full cloud: SaaS with zero infrastructure overhead. Ideal for cloud-first orgs.

2. Hybrid: Cloud control + on-prem agents. Central visibility, local execution.

3. Secure hybrid: Designed for regulated environments with strict data handling policies.

4. Full on-premise: Air-gapped and fully hosted within your infrastructure. Maximum security.

Whether you're a hospital, utility provider or financial institution, there’s a model that fits your requirements, without trade-offs.

For those who need security, compliance and data sovereignty

Frends is an EU-native platform, purpose-built for sensitive environments. It gives organizations full control over data location, access, and compliance posture.

• Data residency control: Ensure data stays within national or network boundaries

• Network segmentation: Agents operate in isolated environments securely

• Certifications: ISO 9001, 14001, and 27001

• No US cloud dependency: Aligned with GDPR and national data policies

And with hybrid calls, you can design processes that run across different environments but are still monitored and managed centrally.

Full visibility, no blind spots

Hybrid doesn’t mean fragmented. With Frends, you get unified monitoring, management and deployment across your entire setup.

• Central dashboards for real-time process visibility

• Zero-downtime updates across environments

• Full lifecycle API and process management

Whether you’re troubleshooting a file transfer or scaling a new API, you have full visibility at every step.

Real-world hybrid in action

From regulated healthcare environments to high-frequency utility data flows, Frends is already powering hybrid integration in the real world.

Here’s how organizations across sectors are using Frends to modernize operations without compromising on security, control, or performance.

Energy & Utilities

Frends powers 15-minute interval metering (AMR2.0) and high-volume field data handling for network operators, ensuring data flows without delay or loss, even in fragmented infrastructure setups.

Healthcare

Providers use Frends to orchestrate cloud APIs with patient data stored on-prem. Over 500,000 patient contact records move securely and automatically, without compromising EMR data sovereignty.

Manufacturing

Companies integrate decades-old systems with modern cloud apps, maintaining operational stability while driving digital transformation.

Public Sector & Financial Services

From municipalities to banks, Frends supports full on-premise deployments to meet strict data and security standards, while still enabling modern services through secure APIs.

Hybrid with business benefits

By choosing a flexible integration platform like Frends, organizations gain more than connectivity. They gain resilience, speed, cost savings and the freedom to evolve on their own terms.

Here are some of the outcomes our customers consistently report.

• Accelerated digital transformation: Modernize incrementally, no need for disruptive “rip and replace” projects.
• Lower total cost of ownership: Transparent pricing with no surprise fees.
• Resilient operations: Agents continue running locally even during outages or disconnects.
• Faster delivery: With 300+ pre-built connectors and templates, integrations launch in days, not months.

The future is hybrid

Digital transformation doesn’t always mean moving everything to the cloud. For many, especially in regulated or infrastructure-heavy industries, it means modernizing what works, securely, gradually and strategically.

Whether you’re keeping operations local, bridging systems across environments, or managing strict compliance obligations, Frends enables hybrid integration without complexity or compromise. Discover how your business can benefit: book a demo today.