Partner Story: Uniofy helps digitalize trade unions with the help of Frends

With Frends, file processing time decreased by 16 times, and incident response time significantly improved.

Essi Järvinen


Essi Järvinen

Content producer

Uniofy partners up with Frends to strengthen digital trade union organizing. The Finnish company aims to double its customers next year and seeks strong growth in the European market.

Frends strengthens the unique Uniofy SaaS model making it more reliable, transparent, and efficient.

Since 2018 Uniofy has empowered trade union members by giving them the tools to carry out activities and implement the purpose of their trade union. The company offers its customers a safe digital platform, easy application, comprehensive support services, all-around maintenance, and continuous product development.

Uniofy offers a safe digital platform, easy application, comprehensive support services, all-round maintenance, and continuous product development to digitalize trade union activities.

In 2022 Uniofy wanted to replace its in-house built ETL solution with more efficient and reliable technology and partnered with Finnish Frends. The hybrid integration platform enables customers’ cloud or on-promise use and manages, visualizes, and transfers data.

“Frends helps enhance and develop the data for our customers. Especially incidents are now easy to locate and resolve. In addition, the technology ensures information security, which is extremely important in our field”, says Antti Mäki, Product Owner at Uniofy.

Uniofy manages databases consisting of as many as 200 000 people. Processing files used to be challenging and last overnight, but with Frends, the lead time was reduced to 30 minutes.

“First, we tried to process files in a loop, which resulted in similar issues we had faced before. Then, with the help of Frends’ experts, we tested different solutions and managed to ensure shorter-than-ever lead times for our massive databases. We got to experience how fluent, professional, and solution-focused the cooperation with Frends is even when challenges occur.”

With Frends as its technology partner, Uniofy is confident about establishing new markets beyond Finland and Sweden. First, Uniofy aims to expand its business in Europe, then the rest of the world.

“We are confident about expanding our business internationally and doubling our customers next year. Frends provides amazing technology that makes digital community organizing more reliable, transparent, and efficient for trade union members. Furthermore, the resources and expertise of Frends bring us scalability, steadiness, and ease of mind.”

About Uniofy

Uniofy helps take union activities to a workplace level. The Finnish company, founded in 2018, offers the first comprehensive service for organizing, member recruitment, communications, and workplace interest representation. Uniofy provides tools so that everyone can participate in union activities at their workplace and have an influence through their organization.

About Frends

Frends iPasaS (Integrarion Platform as a Service) is a Scandinavian alternative to the global iPaaS platforms and offers tools to integrate applications in the compliant cloud, hybrid, and on-premises. With Frends, businesses can build integrations, automated processes, and APIs in BPMN 2.0-based Low-Code, which reduces costs in development, documentation and management. Frends is made for BizDevOp teams and enables team collaboration.

Frends platform was established in Finland in 1988 and has grown rapidly in the Nordic region's domestic markets and internationally, with customers in over 16 countries.

Since the beginning of 2023, Frends has been represented in the leadership quadrant of G2 in the API Management and iPaaS Europe Categories. Moreover, Frends is recognized in the 2023 Gartner® Magic Quadrant™ for Integration Platform as a Service, Worldwide. Frends' overall customer satisfaction score is 99.8%.


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