In the evolving landscape of business process automation, understanding and effectively leveraging both BPA (Business Process Automation) and RPA (Robot Process Automation) functionalities are paramount. In this document, we delineate how to effectively use Frends, a BPA platform, in conjunction with RPA robots for streamlined business processes.
Overview of the Frends BPA Platform
Frends operates by facilitating communication between business systems through various mediums, including APIs, files, or database reads, bypassing the need for user interface interactions. This functionality is especially useful in scenarios where business systems lack other communication mediums apart from the user interface.
For this demonstration, we will be utilizing the Orange Workforce RPA (marked in yellow) to showcase how RPA robots can complete the functionalities offered by Frends, executing tasks only when necessary, thereby reducing costs associated with robot executions. Moreover, Frends excels in monitoring extensive processes such as employee onboarding and data management.
Process Design and Implementation
Referencing the diagram provided, we have orchestrated a process wherein the Orange Workforce RPA robot collaborates with Frends’ process design to gather data from business systems, employing Machine Learning (ML) to facilitate autonomous decision-making, and thus reducing human intervention. This ensures seamless access and integration with all systems and data sources, regardless of their external communication capabilities.
Detailed Step-by-Step Implementation Using Frends
Outlined below are the specific steps involved in leveraging an RPA robot through Frends for information gathering:
Step 1: Orange Workforce Cloud Access (Orange Box)
Initiate the process by obtaining an access token to the Orange Workforce Cloud, the entity responsible for robot management.
Step 2: JToken Conversion (Purple Boxes)
Following the acquisition of the access token, convert the response message into a JToken format to simplify integration in subsequent steps.
Step 3: Robot Trigger through REST API (Green Box)
Lastly, employ the REST API of the Cloud, utilizing the access token to trigger the designated robot. This step also allows the designation of a redirect URL for extended tasks, enabling the continuation of other processes simultaneously, thereby saving time. Upon the robot's task completion, it communicates back to Frends to finalize the scenario.
This methodology promotes efficient process management, orchestrating the precise execution of RPA robots, and facilitating automated decision-making through ML.
Conclusion
Through the integration of Frends BPA and RPA robots, businesses can enhance their automation strategies, achieving efficiency and reducing costs. This documentation aims to furnish you with a deeper understanding of utilizing Frends BPA with RPA robots for optimized business processes. For further information and resources, please refer to the links provided below.
OrangeFIN Asia | RPA Solution Provider | Robotic Process Automation